FAQ & DELIVERY
DELIVERY & RETURNS
Are orders safe and secure?
Yes absolutely. We use Stripe payment gateway where you can pay using your credit card.
What currency do you accept?
The prices on the website are Hong Kong Dollars (HKD).
What if I am not completely satisfied with my Maryna Eden product?
If you are not 100% satisfied with your product and return them unworn and in their original packaging within 15 business days’ of delivery to you. You must bear the shipping costs. Please email us at [email protected] to arrange for returns.
How much does delivery cost?
- Hong Kong: 50 HKD for local delivery
- Rest of the world: 250 HKD for international delivery
- Free delivery for orders above 1000 HKD
How long will it take to get my Maryna Eden product?
We aim to ship your order the next business day after your order is received. Delivered will be tracked/registered mail in both Hong Kong and internationally. Delivery times will obviously vary depending on the delivery location, however we aim to deliver within the following periods after the date of the order (which are estimates only):
- Hong Kong: 1-3 business days
- Rest of Asia: 3-5 business days
- Rest of the world: 5-12 business days.
Do note, Shipping may take a bit longer due to the current global pandemic conditions.
Where in the world do you ship to?
We ship globally. So wherever you are in the world, you can enjoy #marynaedenlife !
DIFFUSER CLIP GENERAL INFO
What are diffuser clips?
Maryna Eden’s Aromatherapy Diffuser Clips are designed not only to adorn your mask or collar with beautiful sacred geometry, but also to promote health and wellbeing. Using a mask all day can induce stress to us; aromatherapy can be used to promote a feeling of relaxation. With our aroma diffuser clip, add a couple of drops of your favourite essential oil to take a relaxing breath everyday!
Where did the idea for diffuser clip come from?
Stress was already a part of people’s lives even before the pandemic, and this only made it worse for some. Maryna created this modern and stylish alternative so that we can relax all day, no matter where we are.
The intention is that every person have the opportunity to have a relaxing day with their favourite scent each and every day life.
What colours do the diffuser clip come in?
We offer a variety of designs and colours (black, gold and silver) for you to choose from. You can have the same design in different colour, or different designs in the same colour.
Are diffuser clips available in high street shops?
Diffuser Clips are currently only available online through our online shop. Just select your favourite colours and designs, add to cart, sit back and wait for more relaxation in your daily life.
How can aromatherapy help me?
Aromatherapy is beneficial for treating these conditions:
– Menstrual issues
– Erectile dysfunction
What are some popular essential oils?
Here are a list of some of the our popular essential oils, but in the end, it depends on your preferences or what you’re going for. Contact us if you would like to purchase an essential oil together with your diffuser clip.
- clary sage
- Roman chamomile
- tea tree
- ylang ylang
How many times can I use the clip?
This is a sustainable and eco-friendly diffuser clip, meaning that you can reuse it a lot of times, you won’t have to discard it each time you use it. It will last a long time depending on how you take care of it. We recommend you to clean it and sanitize the diffuser clip after every use.
Will it change its color with time?
Our diffuser clip is made of durable and good quality materials. It is stainless steel so it will not tarnish nor change its color over time.
Is it heavy?
No, you won’t even feel the diffuser is there. It’s very lightweight and won’t present any discomfort to you.
Will it fall off my mask?
The magnet used to clip the diffuser to the mask is strong enough to hold the weight of the diffuser and it will not fall off.
How long does the scent last for?
It all comes down to the essential oil you’re using and the brand, but with 3-5 drops it should last for about 2-3 days.